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Operation

General Information

The Annelle Delorme-Hagerman Food Pantry (ADHFP) relies on donations of food, money and time. We are a member agency of the Greater Boston Food Bank. This allows us to purchase much of our food at a reduced price. We are also certified to receive United States Department of Agriculture (USDA) food, at no cost. Because of our involvement in these programs we are able to use our limited resources to provide a good amount and variety of food to our guests.

The volunteers who operate the ADHFP contribute many hours and various talents to make the whole operation run. These efforts include ordering food, picking up food, sorting and stocking, registering guests, escorting guests, as well as the various cleaning, maintenance, and administrative efforts required to support the actual distribution of food. Without all these various efforts the ADHFP cannot operate.

Operating Philosophy

We are a “Guest Choice” Pantry that relies on an “honor” system to determine “need”. By attending the pantry our guests are self-declaring that they are in need of food and that the information they provide us is accurate.

In an effort to fairly distribute the food we have available, we distribute different quantities of various items based on household size. A color-coded card that identifies family size is provided to each guest when they register.

With our current resources we are able to provide service to our guests once a month. Normal operating hours are from 7:00 pm to 8:30 pm at night on the second Friday of the month and from 9:00 am to 10:30 am in the morning of the last two Saturdays of the month. These may be adjusted if holidays or special circumstances interfere with these normal distribution hours.

We will remain open until our scheduled closing (10:30 AM or 8:30 PM) even If all of our guests have gone through the pantry. If there are guests still waiting to go through after the scheduled closing, we will stay open until all guests have had an opportunity to receive food.

All staff associated with th
e ADHFP are volunteers. We have no paid positions.

Finally, and most importantly, we truly appreciate the efforts of all of our volunteers; we cannot keep providing this service without them.


Information/Records

We post several months of the distribution schedule on the entrance door to the church office (upper level), and have paper copies of the upcoming distribution schedule available at the registration table during distributions. 

Information we collect on our guests allows us to submit required monthly reports to the GBFB, yearly reports at the Church of Our Saviour’s annual meeting, and various newsletters and grant applications. The information we collect for each household is: first name and birthdate of each family member, household address, and a signature that declares that they meet USDA’s financial guidelines for accepting USDA food.

In order to communicate with our volunteers, we try to keep an updated volunteer list (with their consent only). Information we would like to have consists of: volunteer name, phone number, and email address. This allows us to communicate schedule changes and send our monthly status update. This email communication can be stopped at any time on request.