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Pantry

General: Once registered at the food pantry laptop computer, clients cross the parking lot and enter the pantry through the side ramp door. They are met by a volunteer who escorts them through the pantry and helps them pick groceries from various sections of the pantry. Quantities allowed vary and depend on household size.When finished, other volunteers (as available) escort the clients to their cars and return the carts to the pantry.

Pantry Setup 

Personnel required:  1-2 people; 2 hours each per month

Responsibilities:
  • Review and adjust quantities as necessary on “items allowed” cards for each shelf according to quantities available in each section.
  • Ensure floodlights are on at evening distributions.
  • Introduce new volunteers to the pantry and other volunteers and provide an overview of the duties and expectations.
  • Start with a prayer. 
  • Guest volunteers are allowed to go through the pantry prior to the start of the general distribution.
    • Family size/quantities also apply to guest volunteers.
    • Guest volunteers need to sign and date the “Volunteer USDA Sign-In” sheet if they take food.
Narrative:  This effort is to ensure that everything is ready when volunteers and clients arrive.


Grocery Distribution

Personnel required: 6-12 people; 5 hours each per month 

Responsibilities:
  • Co-ordinator - Assign volunteers as necessary (dairy, bread, car escorts, etc). 
  • Communicate with registration to ensure a smooth flow of guests 
  • Greet each guest pleasantly as they arrive at the door.
    • Welcome them and provide your first name as an introduction.
    • Verify that they have the sequentially numbered ADHFP card, a family size card and a USDA card.
  • Walk each guest through allowing them to choose the appropriate number of items from each section.
  • If there are additional volunteers available to escort guests to their cars, let them do so and return to greet another guest and assist them through the pantry.
  • If there are no volunteers available to escort guests to their cars, continue to escort the guest to their car and if able, load the groceries, then bring the cart back to the ADHFP entrance (side ramp door), place new bags in the cart, and get ready to greet and escort the next guest.
NotesIf a volunteer has health or mobility issues, there are several ways to help other than escorting guests through the pantry.
  • First – a volunteer can sit by the entrance and collect and check the cards as the guests arrive.
  • Second – a volunteer can sit by the carts and place bags in the arriving empty carts so they are ready for use.
  • Third – a volunteer can sit by the bread and help distribute bread and bags there or sit by the refrigerators and help distribute dairy or protein there.
  • Fourth – a volunteer can break up empty cardboard containers, or collect empty trays to put in the sort/stock room.
Narrative:  This effort is to ensure that everything runs as smoothly as possible at the pantry.

Pantry Shutdown 

Personnel required:  1-2 people; 2 hours each per month

Responsibilities:
  • Bring numbered cards, USDA cards, and color cards back to registration desk
    Ensure floodlights are turned off at evening distributions.
  • Consolidate freezer items and shut off empty freezers.
  • Consolidate refrigerator items and shut off empty refrigerators.
  • Cardboard to recycle bins.
  • Shut off all lights and ensure windows are closed and the doors are locked.
Narrative:  This effort is to ensure that everything is secure when leaving.

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